×

UPSC Courses

Data Led Governance and Policy Making

Objectives

Evidence based policy making should be made integral to the overall governance structure in New India, 2022-23. To achieve this, timely generation and dissemination of robust data at all levels of governance would be a pre-requisite. This would require:

  • Collecting data for new measurable parameters using latest technologies and improving efficiencies in processes related to existing data collection by government departments and agencies.
  • Expanding warehousing facilities for storing and integrating data from different sources.
  • Making data available for industry practitioners, academicians, researchers, etc . wherever feasible.
  • Integrating data analysis and interactive data visualization into all policy formulation.

Current Situation

  • Countries, where large-scale developmental efforts are needed, require their policy delivery mechanisms to be robust and efficient. However, paradoxically, these countries have very little data needed for the selection, implementation and evaluation of effective policies.
  • Rapid advancements in technology have led to an explosive growth in the volume of data produced. Hence, public services and governance systems in India can better harness the value of this data.
  • One important step taken towards creating the availability of non-sensitive data for public consumption on a common platform was the launch of National Data Sharing and Accessibility Policy (NDSAP) in 2012. This led to the creation of the Open Government Data initiative where the domain data.gov.in was registered in 2012

Importance of Data in Governance

Here are a few key points on the importance of data in governance:

  • Data-driven decision making

With good data, governments can make more informed policy choices based on evidence rather than assumptions. Data allows leaders to understand problems better and craft targeted solutions.

  • Transparency and accountability

Quality data allows citizens to hold governments accountable and helps fight corruption. Open data initiatives promote transparency by making non-sensitive information accessible.

  • Efficiency and cost savings

Data analysis helps identify waste and inefficiencies in government operations. Better data can optimize resource allocation and service delivery.

  • Innovation

Access to government data allows researchers, businesses and citizens to develop insights and new technologies that can improve governance. Open data fuels innovation.

  • Automation

Data is essential for automating bureaucratic processes through digital governance initiatives. This streamlines operations and reduces costs.

  • Engagement

Data helps governments understand citizen needs and preferences better. This allows more citizen-centric policies and services to be developed.

  • Monitoring and evaluation

Data is critical for monitoring government performance and impacts of policies against targets. This enables fact-based course corrections.

In summary, data analytics is becoming integral to modern governance. It empowers leaders with evidence, promotes transparency, drives innovation and leads to better outcomes for citizens. Quality data and its effective use are key to good governance.

Essential components of a data governance policy

Let me expand on some of the key components of a comprehensive data governance policy framework:

  • Data principles

High-level guiding principles establish the spirit of the governance approach. For example, principles of transparency, privacy, ethics, accountability help shape standards for responsible data use.

  • Data architecture

Policies need to standardize how data is structured, formatted, integrated and catalogued across government systems. This enables interoperability and discoverability. Standards for master data also facilitate a unified view.

  • Data quality

Rigorous processes and metrics should be established to assess and ensure high quality data collection. This includes guidelines for accuracy, completeness, validity, timeliness and consistency of data. 

  • Metadata standards

Metadata policies specify what descriptive information must accompany datasets like source, date, purpose, access levels etc. This provides context on proper data usage.

  • Data lifecycle

The policy should cover appropriate protocols for the end-to-end data pipeline - from collection, storage, security, processing, analytics, sharing, archival and destruction. Lifecycle stages may need different protocols.

  • Oi5+9bData security

Detailed policies on access controls, encryption both at rest and in transit, network security, contingency planning etc. are essential to safeguard confidentiality, integrity and availability of data.

  • Open data policy

Principles for proactive public release of non-sensitive government data. Guidelines on preparing data, platforms, stakeholder engagement and updating frequency help maximize impact.

Issues with Data Governance

  • Data quality

Low quality data with errors, inconsistencies and lack of context reduces trust and reliability of insights derived from analysis. Garbage in, garbage out.

  • Data silos

Data trapped in organizational silos prevents a unified view and full utilization. Breaking down data silos is difficult. 

  • Privacy and security

Governance must balance open data benefits with privacy risks and ensure cybersecurity. Data breaches undermine trust.

  • Legacy technology

Outdated IT systems constrain ability to capture, store, process and analyze data effectively. Modernization is expensive.

  • Lack of skills

Public servants often lack data literacy and specialized skills like data science and analytics to maximize data value.

  • Resistance to change

Institutional inertia and lack of leadership commitment slows adoption of data-driven approaches.

  • Cost vs value

Governments struggle to quantify return on investment from data initiatives. Making the business case is hard. 

  • Ethics

Concerns around ethics, algorithmic bias, and responsible use of AI with government data persists.

  • Information overload

Too much low value data creates noise without useful insights. Determining high value datasets is difficult.

  • Data monopolies

Reliance on data and tech from a few dominant platforms raises risks like vendor lock-in, bias, privacy issues.

Overcoming these challenges requires coordinated organizational effort, leadership vision, building talent and capabilities, appropriate funding and a culture that values data-based decision making.

Implications of Data Breach

  • Reputational damage

High profile data breaches undermine citizen trust and confidence in the government's competence. This can hurt the ruling party politically.

  • Financial costs

Dealing with a breach, including investigating it, recovering data, bolstering security, and providing remedies to affected citizens can be very expensive.

  • Litigation risks

Data breaches often lead to lawsuits and regulatory penalties which incur big financial costs and senior leadership time.

  • Operational disruption

Work gets severely disrupted as agencies scramble to contain the breach, assess damage, and recover systems. This affects service delivery. 

  • Security risks

Breached data could reveal vulnerabilities that hackers can continue exploiting to access sensitive systems and data. More breaches could follow.

  • Identity theft

Stolen personal data enables identity fraud against citizens leading to severe individual harms. Makes government appear untrustworthy.

  • Policy violations

Breaches involving unauthorized access to classified data can violate laws and policies around information classification and handling.

  • Foreign espionage

Data breaches are a top vector for foreign intelligence agencies to obtain troves of valuable data on government operations and citizens. 

  • Public backlash

Media coverage and public outcry over breaches force leaders to resign in disgrace. Erodes public confidence in the government.

Preventing breaches and having mitigation plans ready is critical for managing these severe implications. Data security should be a top governance priority.

Constraints

The following constraints need to be overcome to enable India’s transition to a data-led governance structure:

  • There is over-reliance on data collection through surveys e.g., population census comes out once in ten years, the latest National Family Health Survey-4 was released in 2015-16 after a period of 10 years but huge delays, diminishes their usefulness in policymaking.
  • There is a dearth of availability of real time operational/
    administrative data.
    • One challenge in this regard is that considerable number of stakeholders are involved in enabling data collection systems that are premised on a “bottom-to-top” approach. It will be a huge challenge to get all these stakeholders on board for a streamlined data collection and reporting mechanism as envisaged for 2022-23.
  • There is a problem with the usability of data that is currently generated.
    • Large volumes of data collected by different government agencies and departments are not shared, even among the departments.
    • The data shared is often not available in machine readable format or cannot be integrated with data from other sources to help develop multidimensional insights.
    • Enabling adoption of the latest technology at the grass roots level would involve substantial investment along with skill development of local functionaries.
    • Furthermore, planning will be required to integrate different technologies so that ground level data can be aggregated.
  • Lastly, there is considerable lack of awareness regarding currently available data sources.

Steps Required

  • Data Collection Methods:

Both administrative and survey data need to move from paper based to digitally driven operations. This would require the adoption of latest technologies that require recording in digital format, geo-tagging etc. This will address the issues related to time lags, data cleansing, etc., associated with surveys to a large extent.

Enable data sharing in real time through Application Programming Interfaces (API) between data stored across different databases and across ministries in a central location for easy access to public.

  • Data Integration and Quality assurance:

Most of the administrative and survey data are generated at the state level. It is recommended that after going through the process of quality assurance, where discrepancies are removed, and formats are standardized, the data should be integrated in a state data repository.

Necessary reform of our statistics and data collection system must be undertaken for quality assurance as soon as possible to achieve quality evidence based policy making.

Some state governments like Andhra Pradesh, Gujarat, and Rajasthan have taken important steps to leverage technology for evidence-based policymaking. However, these steps need to be further streamlined and adopted by all states. This will empower the officer on the ground to take data led decisions and technology would help in informed policy making.

  • Data Protection:

The issue of confidentiality has to be addressed while dealing with citizen level data. Justice Sri Krishna Committee Report submitted its recommendation in July 2018. Its recommendations are under active consideration to formulate a data protection law in India.

  • Role of tertiary Big Data:

For better governance and evidence-based policymaking, it is recommended that tertiary big data collected by private third parties should be used. Overtime, the National Data Analytics Portal aims at collecting, analyzing and disseminating various types of tertiary data of different levels of granularity.

  • Skill Development and Restructuring:

    • Government statistical organizations responsible for data collection and reporting needs to be updated on new technologies.
    • Data scientists with multiple skills in the areas of statistics, analytics, computer science and programming are rare in the Indian government.
    • Ministry of Statistics and Programme Implementation (MoS & PI) needs to have an adequate number of data scientists to take advantage of new technologies.
    • Re-skilling needs to be promoted across government agencies, both at the state level and at the centre.
    • A roadmap for strengthening various government agencies including MoS & PI needs to be formulated and implemented in a time bound manner.

Who should be involved in the data governance policy process?

Here are some key stakeholders that should be involved in developing data governance policies for a government:

  • Political leadership

Ministers and senior officials provide high-level vision and direction for data policy based on government priorities. For example, they may want greater open data to fuel innovation or more data sharing between agencies to improve services. Their strategic perspectives are crucial.

  • Government CIO/CTO

The chief information/technology officer has a central role in drafting policies, standards and guidelines around data management across government IT systems and digital services. They bring technical expertise on data architectures, systems interoperability, emerging technologies etc.

  • Data officers

Specialized data professionals like Chief Data Officers or data stewards have hands-on experience in data governance issues. They advise on developing frameworks for data quality, metadata, master data management, data ethics, data security and more based on global standards and best practices.

  • Cybersecurity heads

Cybersecurity chiefs ensure data policies account for risks like breaches, unauthorized access and hacking. They provide guidance on ensuring confidentiality, integrity and availability of data through security protocols, access controls, encryption etc.

  • Privacy regulators

Privacy authorities assess data governance policies for adequate safeguards on collecting, storing, sharing and processing personal data in line with privacy laws. They recommend mechanisms like consent, anonymization and minimizing data collection.

  • Legal/compliance teams

Government legal and compliance experts align policies with all applicable laws and regulations like freedom of information laws, statistical laws, IT acts etc. They also assess mechanisms for oversight and enforcement.

Finance/audit authorities

To evaluate fiscal impacts and oversight needs.

Statistics authority

The government statistics office provides valuable data management experience.

  • Agencies managing key databases

Their specialized needs should inform sector-specific policies.

  • External expert advisors

Academics, think tanks and industry groups often advise governments on policy.

  • Civil society advocates

For views on transparency, privacy, accountability and public interest.

  • International partners

To align with global best practices and norms.

A consultative approach helps build more robust and widely accepted data policies aligned with diverse needs and interests.

Newsletter Subscription
SMS Alerts

Important Links

UPSC GS Mains Crash Course - RAW Prelims Answer Key 2024