Kerala Savari

Kerala Savari: India's first online taxi service as a public option

To guarantee fair and courteous service to customers as well as fair compensation for auto-taxi workers, Kerala has launched "Kerala Savari," the nation's first online taxi service run by a State government.

The necessity and the goals

Governments are quite concerned about the alleged unfair business practices and violations of consumer rights by private, app-based taxi aggregators.

As a result, the Keralan government decided to create an app-based platform to provide the general public with auto-taxi service.

About Kerala Savari

Under the direction of the Labor Department and operated by the Motor Workers Welfare Board.
On "Kerala Savari," the taxi driver will receive the authorized fare; nevertheless, taxi drivers who work for private internet businesses frequently receive fares that are less than the amount set by the government.
It guarantees secure transportation for the general public at "government regulated fares" without "surge pricing."
Features that relate to security it is promoted as a trustworthy internet resource for women, kids, and elderly people. When building apps and registering drivers, this factor was given consideration.
Along with the necessary training, a police clearance certificate is required for drivers joining the program.
A panic button system has been introduced in the app. This button can be pressed in the event of a car accident or in cases of any other danger.

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Source: The Hindu

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