Consumer Court

The Supreme Court reduced the required professional experience from 20 to 10 years to use its extraordinary powers under Article 142 to attract younger candidates to rule over consumer courts.

Principal Points of the Judgment

In a judgement, a Bench of Justices additionally introduced written tests and viva voce to verify the candidates' performance.
Two papers on topics like current events, the Constitution, consumer legislation, drafting, etc. would be included in the written test. A viva voce would also take place.
The court's ruling noted that the Consumer Protection (Qualification for Appointment, Method of Recruitment, Procedure of Appointment, Term of Office, Resignation, and Removal of President and Members of State Commission and District Commission) Rules, 2020, has been subject to several government amendment proposals.
The court ruled that its decision would serve as a temporary fill-in until the 2020 Regulations were amended.

Consumer Tribunals

Under the Consumer Protection Act, the Indian government established consumer courts to protect consumers' interests.
It is a special-purpose court that handles grievances, conflicts, and complaints from consumers.
If customers feel taken advantage of or cheated, they can submit a claim against the seller or service provider.
The establishment of a separate forum for consumer disputes is done so that issues can be quickly resolved with the least amount of difficulty and expense to the customers.
Consumer courts have shown to be the most successful method of giving consumers a recourse and resolving their complaints.
Unlike other forms of litigation, filing a complaint is simple and inexpensive.
The Consumer Protection Act of 2019 establishes a three-tier quasi-judicial framework, including district commissioners, state commissions, and national commissions, for the resolution of consumer issues.
The Act also specifies the financial authority of each level of the Consumer Commission.
When the value of the goods or services received in exchange does not exceed one crore rupees, District Commissions are authorised to hear complaints.

When the value of the goods or services paid as consideration exceeds 1 crore rupees but does not exceed 10 crore rupees, State Commissions have the authority to hear complaints; when the value of the goods or services paid as consideration exceeds 10 crore rupees, the National Commission has the authority to hear complaints.

Source: The Hindu

Join Our Telegram

Indian Tea Industry

Swachh Sujal Shakti Samman 2023

Pradhan Mantri Suryodaya Yojana

06 Feb, 24
SHARE

Recently, Prime Minister announced Pradhan Mantri Suryodaya Yojana under which 1 crore households will get rooftop solar power systems. India’s Status of Current Solar Capacity India currently stands at 4th place globally in solar power capacity. As per Ministry of New an

Foreign Contribution Regulation Act (FCRA)- NGO

06 Feb, 24
SHARE

The Foreign Contribution Regulation Act, 2010 (FCRA) registration of two prominent non-governmental organisations (NGOs) — Centre for Policy Research (CPR) and World Vision India (WVI) have been cancelled this month. What is FCRA? Key provisions of FCRA, 2010 Key aspects Description

Voice clone-AI

06 Feb, 24
SHARE

Voice clone fraud has been on the rise in India. AI voice cloning – It is the process of creating a synthetic replica of a person’s voice through machine learning and speech synthesis technology.It is called as voice deepfakesor audio deepfakes. Objective – To achieve a high level of na

Science communication- how to promote

06 Feb, 24
SHARE

Steps taken by India to promote Science Communication Publications and Information Directorate (PID) - An organisation under Council of Science and Industrial Research (CSIR) established in 1951 for publishing and disseminating scientific information in India. National science magazines- The PI

Universal Basic Income (UBI)- Analysis

05 Feb, 24
SHARE

Universal Basic Income (UBI) can strengthen welfare architecture and unlock the nation’s latent demographic potential. UBI - It is an income support mechanism typically intended to reach all or a very large portion of the population regardless of their earnings or employment status. Objective- To provide enough to co