Biometric Token System

GS-II: Biometric Token System

Context

The Western and Central Railways have introduced a new Biometric Token System (BTS) that seeks to streamline the process of boarding unreserved coaches.

Biometric Token System (BTS)

Biometric Token System (BTS) is a system by which passengers travelling in the general coach, where seats are not reserved, are given a token roughly three hours before the train’s departure.
These tokens are given on a first-come, first-served basis, and carry a serial number on them, which governs the order in which passengers will board the train.
Tokens are issued after accepting the biometric information of individual passengers.
Passengers with valid tickets are required to place their fingers on a scanner and are issued a token with a serial number against their biometric data.
Passengers must queue up and enter the compartment in the order of their serial numbers.
The tokens are issued three hours before a train’s departure. The use of biometrics cuts out the touts and helps genuine passengers.

Why such a move?

Boarding ‘general’ compartments in which seating is not reserved especially in long-distance trains leaving major cities, has always been an ordeal for passengers.
The massive mismatch between the number of travellers and the available seats drives people to queue up on platforms up to 10 hours in advance.

Why use BTS?

The use of biometrics (fingerprint) rules out touts and ensures only bonafide travellers receive a token.
In case of a mishap, officials will have details of the passengers, and with the help of this (biometric information) they can prevent black marketing of unreserved tickets.

Source: Indian Express

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